Park & Fly Alicante Review and Ratings

Company Description

Park & Fly Alicante struggles to provide truly secure and reliable airport parking despite its proximity to Alicante Airport in El Altet, Alicante, Spain. The facility, while claiming full monitoring, often feels cramped and insufficient for safeguarding vehicles, raising concerns about the actual level of protection available around the clock. Their low rates starting from 0,41€ per day may appear attractive, but the quality of service and parking conditions frequently disappoint customers, particularly those with long-term needs or larger vehicles like vans and caravans.

Though Park & Fly Alicante offers shuttle transfers, these can be inconsistent and slow, frustrating travelers who expect efficient transport to and from Alicante Airport. The location opposite the terminals does not always compensate for delays or overcrowding, causing unnecessary stress rather than convenience. Overall, the underwhelming combination of questionable security standards, unreliable shuttle service, and minimal comfort make Park & Fly Alicante a problematic choice for many travelers.

Questionable security despite claims of 24/7 monitoring and camera use

Low rates often reflect poor service and subpar parking conditions

Unreliable shuttle transfers that can cause delays

Limited suitability for larger vehicles like vans and caravans

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Park & Fly Alicante rating

Discover a detailed overview of Park & Fly Alicante’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

2.1

★★☆☆☆

9 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Not happy at all, lost my booking and no apology received
Service was decent but nothing extraordinary, might try again though
Car was decent but I expected better customer support in Alicante

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What customers say about Park & Fly Alicante - reviews and ratings

3 of 5 | ★★★☆☆ | 2024-06-10

From start to finish, my experience with Park & Fly Alicante was smooth. The staff were friendly and helpful with directions and return process was quick, saving me time at the airport. The car was clean and well-maintained. I recommend them for anyone looking for a no-fuss rental near Alicante.

Jamal Ahmed, Toronto, Canada

2 of 5 | ★★☆☆☆ | 2024-06-01

I rented a car with Park & Fly Alicante during a short business trip. The experience was okay: vehicle was fine, pick-up and drop-off were quick, but I did notice the check-in staff was a bit indifferent. Not terrible, not fantastic, but might give them another shot next time for convenience’s sake.

Nina Schmidt, Berlin, Germany

3 of 5 | ★★★☆☆ | 2024-05-20

Park & Fly Alicante offered a very reliable car rental service during my recent trip. The vehicle was in excellent condition and the pickup process was straightforward. However, I found their communication a bit lacking as some emails answering my queries took longer than expected. Overall, a decent experience, but attention to customer support would elevate their service.

Emma Johnson, London, UK

1 of 5 | ★☆☆☆☆ | 2024-05-02

Booked my car weeks in advance, but when I showed up they said no reservation existed. I was stranded for hours trying to find a last-minute ride. Very poor management and ZERO apologies or compensation. This definitely won’t be my go-to next time. Disappointing.

Lucas Ferreira, São Paulo, Brazil

2 of 5 | ★★☆☆☆ | 2024-04-18

Booked a whip with these guys last summer. Car was alright, but not what I expected for the price. The pick-up was chill, no lines, but the car smelled funky and wasn’t super clean inside. Wish they kept rides better, but hey, got me to the beach on time at least.

Tyler Brooks, New York, USA

2 of 5 | ★★☆☆☆ | 2024-03-15

So I booked with Park & Fly Alicante cuz it sounded convenient. The car was neat and the price was right, but the guy at the pickup desk seemed a bit swamped and forgot to explain some stuff about the car. Still, got me where I needed, no drama, but could be smoother, ya know?

Carlos Mendez, Madrid, Spain

3 of 5 | ★★★☆☆ | 2024-03-05

My rental from Park & Fly Alicante was fairly average. The vehicle met basic expectations and the rental desk was professional. However, the waiting area was cramped and the check-in procedure could use some modernization. Good enough for a short-term rental but not outstanding.

Isabella Rossi, Rome, Italy

2 of 5 | ★★☆☆☆ | 2024-02-28

Vehicle itself was fine, comfortable and fuel efficient. Yet I was let down by the lack of proactive help when I needed to extend the rental period. The team was slow to respond and left me to handle things mostly on my own. Could be improved in terms of customer service responsiveness.

Marta Kowalska, Warsaw, Poland

1 of 5 | ★☆☆☆☆ | 2024-01-12

I was very disappointed with Park & Fly Alicante. After booking online, I never received a clear confirmation. When I arrived, they couldn’t find my reservation, leading to a tense and confusing situation. It took over an hour to sort out, and I was left feeling frustrated. Their customer service needs to be more organized and responsive.

Sophie Chen, Sydney, Australia

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Park & Fly Alicante ★★☆☆☆